Our Performance & Key Documents.

As a small BME Housing Association, achieving Value for Money has been central to the way we work. The Board and staff team believe that being efficient and effective is crucial to our success in delivering quality services to our tenants. We want to ensure that we are making the best use of our resources and that our business planning, performance monitoring systems and efficient mindset aid us in our desire for continuous improvement.

2020 Value for Money Statement |2019 Value for Money Statement | 2018 Value for Money Statement | 2017 Value for Money Statement

Annual Reports.

Our Annual Reports provide you with details on how we’ve performed over the past year in comparison to the year before. You can also find details on what we have planned for the future.

20/21 Annual Report | 2019 Annual Report | 2018 Annual Report

Business Plans.

Our Business Plans reflect the fact that SBHA is a Black & Ethnic Minority Housing Association routed in the community that it serves, and is passionate about delivering real change in respect of the discrimination and disadvantage faced by many people from within our communities.

2017 Business Plan |

As a small BME Housing Association, achieving Value for Money has been central to the way we work. The Board and staff team believe that being efficient and effective is crucial to our success in delivering quality services to our tenants. We want to ensure that we are making the best use of our resources and that our business planning, performance monitoring systems and efficient mindset aid us in our desire for continuous improvement.

2020 Annual Accounts Summary |2019 Annual Accounts Summary | 2018 Annual Accounts Summary

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2023 Complaints handling code self-assessment |